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1. General provisions

1.1. The real offer, in accordance with the Civil Code of Ukraine, is the official offer of the store "Ukrainian Association of Neurosurgeons", hereinafter referred to as "Seller", to conclude a contract for the sale of goods remotely, i.e. through an online store, hereinafter referred to as "Contract", and places a public offer (proposal) on the Seller's official website (hereinafter - "Website").

1.2. The moment of complete and unconditional acceptance by the Buyer of the Seller's offer (acceptance) to conclude a contract for the sale of goods is considered to be the fact of placing an order by the Buyer under the terms of this Agreement, at the time and at the prices indicated on the Seller's Internet site.

Concepts and definitions

2.1. In this offer, unless the context otherwise requires, the following terms have the following meanings:

  • "Product" - books, magazines, toys, models, accessories, components and accompanying items.

  • "Internet store" is the Seller's website, created for the conclusion of retail and wholesale sales contracts on the basis of the Buyer's familiarization with the description of the Goods proposed by the Seller in text and photos, using the Internet network, which excludes the possibility of the Buyer's direct acquaintance with the Goods, i.e. remotely way of selling the Goods.

  • "Seller" is a company that sells goods presented on the Internet site.

  • "Buyer" is a natural person who entered into an Agreement with the Seller under the conditions set forth below.

  • "Order" is the selection of individual items from the list of goods specified by the Buyer when placing the order and making payment using a payment card, Internet banking, self-service terminal or postpaid.

Scope of the contract

3.1. The Seller undertakes to hand over the Goods to the Buyer, and the Buyer undertakes to pay for and accept the Goods under the terms of this Agreement.

This Agreement regulates the purchase and sale of goods in the Online Store, including:

  • voluntary choice by the Buyer of goods in the online store;

  • self-registration of the order by the Buyer in the online store;

  • payment by the Buyer of the order placed in the online store;

  • processing and delivery of the order to the Buyer under the terms of this Agreement.

Procedure for placing an order

4.1. The buyer independently issues an order in the online store through the "basket form".

4.2. The term of order formation is up to 2 working days from the moment the application is made. If the order is placed on a weekend or holiday, the term of formation begins on the first working day after the weekend. Delays in order formation are also possible during the period of heavy workload of the Seller.

Order payment procedure

5.1. The buyer pays for the Order using the Liqpay online payment service, or by post-payment.

5.2. After making the payment and receiving a positive response (confirmation) about the payment from the Bank's server, a page with relevant information is displayed on the screen.

5.3. Payment using the Liqpay Online payment service (by card, Privat24, self-service terminal) must be made within two calendar days from the date of placing the Order. Otherwise, the Order is automatically cancelled.

5.4. Payment by cash on delivery must be received within five calendar days from the date of arrival of the Order at the branch of the transport company. Otherwise, the Order is automatically returned to the Seller.

The term, cost and terms of delivery of the order

6.1. Delivery of the order is carried out by the Seller and the transport company to the address and data specified by the Buyer when placing the Order.

6.2. If it is impossible for the Buyer to receive the goods before the deadline for storage in the transport company, the Order will be automatically returned to the Seller. In case of post-payment, the Order is cancelled, and the Seller reserves the right to process further Orders of this Buyer only after payment by Liqpay Online payment, excluding the imposed payment. In the case of payment through Liqpay Online payment, the Buyer is provided with a reshipment of the Order after compensating the Seller for the cost of transportation in both directions. Regarding the cost of compensation and the method of its reimbursement, the Buyer will be informed by e-mail.

6.3. In the case of repeated non-receipt of the goods by the Buyer, for reasons beyond the control of the Seller, the order is canceled and is subject to re-registration on the Seller's website. At the same time, 100% of the advance payment made by the Buyer is returned under the conditions specified in clause 9.7. the real deal.

6.4. In the case of cash on delivery, another Order can be sent to the buyer with the same payment method only after receiving the previous order. If the Buyer places an Order when the previous one has not yet been received by him, the new Order will be canceled and the Buyer will be notified of this by e-mail.

6.5. Free delivery is payment for the transportation of the order from the store warehouse to the branch of the transport company, specified by the sender when placing the order. Any forwarding or other possible services are paid for by the recipient.

Rights and duties

7.1. The seller is obliged to:

  • fulfill the terms of this Agreement;

  • fulfill the Buyer's order in case of payment from the latter or under the conditions of post-payment;

  • deliver the goods to the Buyer in accordance with the selected sample in the online store, the completed order and the terms of this contract.

  • check the qualitative and quantitative characteristics of the product during its packaging at the Seller's warehouse.

7.2. The seller has the right to:

  • unilaterally terminate the provision of services under this contract in the event of a breach by the Buyer of the terms of this contract.

7.3. The buyer is obliged to:

  • timely pay and receive the order under the terms of this contract;

  • independently track the transportation of the Order by the transport company using the TTN number provided by the Seller in the SMS message and in the personal account on the Internet store website.

7.4. The buyer has the right to:

  • place an order in the online store;

  • require the Seller to fulfill the terms of this Agreement.

Responsibilities of the parties

8.1. The parties are responsible for non-fulfillment or improper fulfillment of the terms of this contract in the manner provided by this contract and the current legislation of Ukraine.

8.2. The seller is not responsible for:

  • the appearance of the Product changed by the manufacturer;

  • for a slight discrepancy in the color range of the product, which may differ from the original product solely due to different color rendering of personal computer monitors of individual models;

  • for the content and truthfulness of the information provided by the Buyer when placing the order;

  • for delays and interruptions in the provision of Services (order processing and delivery of goods) that occur for reasons beyond its control;

  • for unlawful and illegal actions performed by the Buyer using this access to the Internet;

  • for the transfer by the Buyer of his network identifiers — IP, MAC address, login and password to third parties;

  • for the terms of transportation of the Order by the transport company;

  • for the condition of the Goods after their transfer to the transport company.

8.3. The buyer, using the access to the Internet provided to him, is independently responsible for the damage caused by his actions (personally, even if another person was under his login) to persons or their property, legal entities, the state or moral principles.

8.4. In the event of force majeure, the parties are released from fulfilling the terms of this contract. Circumstances of force majeure for the purposes of this contract mean events of an extraordinary, unforeseen nature, which exclude or objectively interfere with the performance of this contract, the occurrence of which the Parties could not foresee and prevent by reasonable means.

8.5. The parties shall make every effort to resolve any disagreements exclusively through negotiations.


9.1. The online store reserves the right to unilaterally make changes to this contract, provided it is previously published on the website

9.2. The online store was created to organize a remote method of selling goods via the Internet.

9.3. The buyer is responsible for the accuracy of the information specified when ordering information. At the same time, when making an acceptance (placing an order and subsequent payment for the goods), the Buyer gives the Seller his unconditional consent to the collection, processing, storage, and use of his personal data, in the sense of the Law "On the Protection of Personal Data".

9.4. Payment by the Buyer of the order made in the online store means the Buyer's full agreement with the terms of the sales contract (public offer) and is the actual date of conclusion of the Sales Contract between the Buyer and the Seller.

9.5. The use of the online store resource to preview the product, as well as to place an order for the Buyer, is free of charge.

9.6. The information provided by the Buyer is confidential. The online store uses information about the Buyer exclusively for the purpose of processing the order, sending messages to the Buyer, delivering goods, making mutual settlements, etc.

9.7. Refunds for goods that have not been delivered for any reason are made exclusively on the basis of a written statement of the Buyer, to the card account of the Buyer specified by him in the Refund Application, within 7 banking days from the date of submission of such statement in any form to the e-mail of the Store.

Term of the contract

10.1. This contract enters into force from the moment the Buyer makes a 100% advance payment (acceptance) of the order and is valid until the parties fully fulfill their obligations, except for cases of early termination.

10.2. Prior to the expiration of this Agreement, this Agreement may be terminated by mutual agreement of the parties before the actual delivery of the goods, by returning funds (100% prepayment of the order) to the Buyer's card account specified in the written application.

10.3. The parties have the right to terminate this agreement unilaterally, in case of non-fulfillment of the terms of this Agreement by one of the parties and in the cases stipulated by the current legislation of Ukraine.

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